I had an excellent experience with iCustomLabel! They created the “Just Funded” key for Rx Loans, and the entire process was smooth from start to finish. The team was amazing. They answered all my calls and questions right away when I was first learning about their service.
The website was easy to use and navigate when I was ready to place my order, and communication with the design team was outstanding. They immediately understood what I wanted and brought it to life perfectly. My order arrived sooner than expected, and the quality exceeded my expectations.
I’ll definitely be using iCustomLabel again for my future branding and marketing needs!
The labels are beautiful and easy to wrap around the cigar. My brother is going to love the personalized cigars for his guests.
LOVE LOVE LOVE these! Perfect for our upcoming Christmas Event for my business!!!
Design came out great, but the white outline of paint around the border on the key was already chipped when it was shipped.
I have seen many keys from different agents. This one is made so well. I love it!
Communication was incredible! Pretty quick shipping & beautiful product! I purchased the rounded wood 🔑 next I want to try the pvc material
Received my personalized key and we love it! Logo and quality is perfect! Thank you so much!
Meh. I was hoping these were going to be higher quality than a printed label. The same material as you'd purchase address labels online. I wish they were thicker, and not a matte finish.
More details would have been better when we purchased these.
signs are NOT metal. they do not meet expectations and the company refuses to acknowledge their misrepresentation of the product. i will never buy from them again.
Our Sincere Apologies and Final Offer of Resolution.
We are genuinely sorry to hear that you are still disappointed with your purchase and that you feel the product was misrepresented.
We want to address this point for you and for other customers clearly: The product listing specifically notes they are printed on a durable aluminum composite material to achieve a rust-resistant, vintage metal appearance while ensuring they are lightweight and suitable for all weather. We have consistently clarified this in all communications and on our product pages to manage expectations. While they are a metal composite, we understand that 'metal' can mean different things to different people, and we are continually working to make our descriptions even clearer.
We understand your frustration, and while we disagree with the claim of misrepresentation, our highest priority is customer satisfaction.
As a final good-faith effort to resolve your concern, we would be happy to process a refund for the signs upon their return, as we previously offered to you a few weeks ago. Please simply reply to our last email to initiate the return process.
We stand by the quality of our products and our clear descriptions. We hope this final offer demonstrates our commitment to all of our customers, even when we can't fully meet individual expectations.
The signs in honor of my 2 sons are phenomenal. Nice and big and bright for everyone to see
Honestly, when I got them, I was disappointed. They weren’t terrible but I asked for gold lettering, it was yellow. I figured it would be some kind of gold leaf or at least metallic gold looking. I smoke cigars a lot, and there was a lot of gold leaf and the cigar bands. If you start getting cold leaf for the border or letters or even silver metallic, I will re-order. Thank you.
Great quality, fast shipping. Item exactly as described.
shipped fast. great quality and will be a super cute gift.
